• A standard flat rate of $15 applies per order.
• We service most of the Las Vegas Valley.
• We are open Monday through Saturday.
• Orders received before 1 p.m. PST can be delivered the same day.
• Orders received after 1 p.m. PST will be delivered the following day or the day you select when checking out.
• You can schedule deliveries up to 7 days in advance.
• We make deliveries between 9 a.m. and 6 p.m.
• Please include any special requests in the note section when checking out.  We will contact you if we cannot accommodate your request.

• The arrangement will arrive with a care instructions card and a flower food packet.
• Keep your flowers in a cool place, free from drafts and direct sunlight.
• Don't forget we live in a desert.  Your stems should be well-hydrated when they arrive.  However, monitor the water level and top off if necessary.
• On the third morning,
  • Remove stems from the vase and empty water.
  • Rinse vase.
  • Refill with water and 1/2 of flower food.
  • Remove any leaves or debris that will fall below the water line.
  • Trim stems slightly at a 90-degree angle with clean, sharp sheers.
  • Place the trimmed stems back in the prepared vase as quickly as possible.
• Repeat on day five and day seven.  With proper care, most arrangements should last more than five days.
• Do not use water from a water softening system.  The pH level of softened water will drastically reduce the life of your stems.  At checkout, you can add a bottle of water that is optimal for stem life when combined with the flower food.

We appreciate your trust in us, and we want to ensure a pleasant shopping experience with terms that reflect our commitment to your satisfaction:

• Your Satisfaction Matters:  We understand the delicate nature of flowers, and your happiness is our priority.

• Reporting Issues:  If you encounter any concerns, please inform us within 24 hours of delivery. If you reach out after hours, kindly leave a message with a suitable time for us to return your call the next business day.

• Quality Assurance:  Should any item be damaged during shipping or have its quality compromised, we will gladly replace it to ensure your satisfaction.

• Returns & Refunds: We don't offer refunds as flowers are perishable. However, if we cannot resolve an issue, we may offer an in-store credit as a token of our commitment to your happiness.

• Quality-Based Returns:  Returns are accepted based on quality concerns. We understand that personal preferences may vary, and "liking" an arrangement is a matter of taste, not grounds for a return.

• Care Instructions:  To prolong the life of your flowers, please remember to water them and re-cut the stems. Responsibility for this care falls to the recipient.

• Style and Substitutions:  We reserve the right to substitute blooms when they are not in season or out of stock, ensuring the arrangement maintains a similar aesthetic and quality to the advertised picture. For specific requests, please call to confirm availability.

• Personal Touch:  If no specific card message is provided, we will include the sender's name on the card.

• Delivery Times:  Our delivery times are categorized as "morning" and "afternoon." For precise delivery schedules, please contact us, and we'll do our best to accommodate your request.

• Recipient Availability:  To maintain the element of surprise, we don't call ahead to check if someone is at the delivery location. The sender is responsible for ensuring the recipient is present during delivery.

Thank you for choosing Bud Weismiller. We are committed to providing you with the best floral experience, and these terms aim to make your interaction with us as pleasant as possible. Your joy is our top priority.